Unsolicited Commercial E-mail (Anti-Spam) Policy

At Vakooz, we prioritize the privacy of our customers and internet users. Protecting the privacy rights of our clients is a fundamental aspect of our business. Our success relies on maintaining the trust of those who engage with our brand. To uphold this commitment, we adhere to the following policies:

A. Message Recipient Policy
We only send promotional messages, advertisements, or newsletters to clients who have explicitly agreed to receive them. Recipients can request to be removed from our mailing list at any time, and we will promptly honor that request. We take any allegations related to unsolicited messages seriously and will thoroughly investigate them.

B. Policy Against Unsolicited E-mail Advertising
All emails promoting Vakooz or its products must be sent exclusively to individuals who have consented to receive such communications. We strictly prohibit any advertising of our brand via unsolicited email messages. Violating this policy may result in termination of partnerships or affiliate accounts. If you believe you have received unsolicited emails promoting our brand or website, please contact our abuse department at customersupport@vakooz.com. We will investigate all claims related to unsolicited communications.

C. Your Email Address is Safe with Us
We respect your privacy and never sell or share your email addresses with third parties.

D. Definition of Spam
Spam refers to unsolicited email sent in bulk. Any promotional content or solicitation sent to a person without their prior consent and without an established relationship between the sender and the recipient is considered spam.

E. Examples of Spam
We reserve the right to disclose personally identifiable information as required by law and to protect our rights or comply with legal processes.

Any email sent to someone who previously signed up to receive communications but later opted out is classified as spam.
Emails sent to recipients with no prior relationship or consent are considered spam.
Any email that lacks an opt-out option or fails to provide a means for the recipient to refuse future communications is spam.
Emails sent without a valid sender address or containing misleading information in the header or subject line are spam.
Promotions for adult websites are spam unless the recipient has explicitly requested such information.
Messages sent to email addresses harvested from websites or other online sources are spam.